You can delete your account by going to your Profile settings and clicking on the "Delete Account" option at the bottom of the page. Alternatively, you can submit a support ticket requesting account deletion, and our team will process it for you.
Please note that deleting your account will permanently remove all your data, including your food diary entries, exercise logs, and other personal information.
Your privacy is important to us. We collect and process your data solely to provide and improve our services. This includes your account information, health and fitness data, and interactions with our AI features.
All data is encrypted in transit via HTTPS. While the servers run in secure, access-controlled environments, the database itself is not encrypted at rest. For more information, please refer to our Privacy Policy.
Yes, you can request the deletion of specific data from your account, such as photos, chat history, or particular entries. To do this, please submit a support ticket with the type "Request Data Deletion" and specify which data you would like removed.
Our team will process your request and confirm when the data has been deleted.
Our AI food recognition system is highly accurate for most common foods and meals. It can identify multiple food items in a single photo and estimate portion sizes.
However, the accuracy may vary depending on factors such as image quality, lighting conditions, and the complexity of the meal. You can always manually adjust the results if needed.
To connect your Strava account:
Once connected, your Strava activities will automatically sync with Healthy Beetle.
Healthy Beetle allows you to save and organize your favorite meals for quick and easy logging:
When you log food, we total the grams of protein, carbs and fat you ate and convert them to calories:
grams × 4 cal
grams × 4 cal
grams × 9 cal
Your macro targets start as percentages of your daily calorie goal (for example, 30% protein, 40% carbs, 30% fat). We convert those percentages to target calories, then show:
percentage = (calories from that macro) ÷ (target calories for that macro) × 100%
Example (2,000 calorie goal, 30% protein):
So the percentages you see are always based on calories contributed by each macro, not the gram totals themselves.
Protein per-lb targeting fixes your protein intake based on your body weight instead of using a percentage of calories. This is how many athletes and nutritionists actually plan protein intake.
When OFF (Classic % Mode):
When ON (g/lb Mode):
Example: If you weigh 150 lbs and set 0.8 g/lb, you'll always target 120g protein (480 calories) regardless of your total calorie goal.
To enable protein per-lb mode:
Recommended g/lb ranges:
To switch back to percentage mode:
In protein per-lb mode: Your base protein stays fixed at g/lb × weight, but on heavy training days, Healthy Beetle adds a small protein bonus:
Why the bonus? Extra protein on hard training days helps with muscle recovery and repair, especially after resistance training or long endurance sessions.
How exercise calories are allocated:
In classic % mode: When you burn calories through exercise, all your macros scale up proportionally based on your set percentages.
Healthy Beetle uses the Open Food Facts (OFF) community database to verify and enhance AI nutrition estimates. Here's how it works:
These badges indicate we matched the item to the public Open Food Facts database. When you see this badge, the calories, macros, and label nutrients come directly from the Open Food Facts entry scaled to your portion size.
This provides crowd-sourced, barcode-specific nutrition data that is refreshed regularly.
We only apply Open Food Facts data when:
If either check fails, we keep the AI estimate but lower the confidence so you know to double-check. Items without Open Food Facts verification will show amber or red confidence indicators.
No. The app only sends the barcode or food name (e.g., "avocado toast") to the Open Food Facts database and receives back public nutrition data. No personal information about you or your photos ever leaves Healthy Beetle's servers when querying Open Food Facts.
You can always edit any food item by tapping the edit button (✏️). Any manual change immediately overrides the Open Food Facts value, and the badge will turn grey to indicate it's now user-edited rather than database-verified.
For foods not found in the Open Food Facts catalog, we use the AI estimate and display a lower confidence indicator. This includes:
These items will show amber or red confidence badges to remind you to review the nutrition data.
Every time we import a workout we decide which calorie method is the most reliable for that activity.
avg watts × hours × 3.6
.220 – age
).You can see which method was used under each workout: "Calories imported from Strava", "calculated from power", "calculated using your Max-HR", etc.
Note — power-based calories require a true power meter. If Strava marked the data as an estimate ("device watts = false") we ignore it and fall back to heart-rate.
If the AI is not recognizing your food correctly, try these tips:
Our AI system is constantly improving, so recognition accuracy will continue to get better over time.
This usually means your browser is sending an old security cookie after you've logged in. Try these steps — in order — until the problem disappears:
https://www.HealthyBeetle.com
— the "www" matters.HealthyBeetle.com
data, then
log in once more.HealthyBeetle.com
and try again.If none of the above works, please open a support ticket and mention the exact time the error appeared so we can check the logs.
The AI could not parse its own response (rare, but it can happen with very complex photos or shaky network connections).
Fix it:
Refreshing the page clears the temporary AI session and forces a clean retry, which resolves the issue in almost every case.
Large images or slow mobile networks can sometimes stall the upload process. To fix:
The server automatically compresses your picture to keep mobile data usage low, so you don't have to edit the image yourself.
If you're experiencing issues with the AI Coach:
If the problem persists, please submit a support ticket with details about the issue you're experiencing.
Can't find the answer you're looking for?
Submit a Support Request